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	<title>The Sillican Files &#187; imail</title>
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		<title>IPSWITCH IMAIL &#8211; not able to change user ID</title>
		<link>http://blog.sillica.com/2008/04/25/ipswitch-imail-not-able-to-change-user-id/</link>
		<comments>http://blog.sillica.com/2008/04/25/ipswitch-imail-not-able-to-change-user-id/#comments</comments>
		<pubDate>Fri, 25 Apr 2008 16:07:29 +0000</pubDate>
		<dc:creator>Koopa</dc:creator>
				<category><![CDATA[imail]]></category>

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Subject
&#160;
not able to change user ID in imail






Description/Question
&#160;
Go to users properties, and click change user ID. Another webpage comes up,  and you enter the new ID. Once you hit save, an error occurs.&#8221;Error  Message. Coolaboration User not found&#8221;






Solution/Answer
&#160;
The work around for this issue is to log in to the web client with the [...]]]></description>
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<th align="right" valign="top">Subject</th>
<td>&nbsp;</td>
<td>not able to change user ID in imail</td>
</tr>
<tr>
<th colspan="3">
<hr /></th>
</tr>
<tr>
<th align="right" valign="top">Description/Question</th>
<td>&nbsp;</td>
<td>Go to users properties, and click change user ID. Another webpage comes up,  and you enter the new ID. Once you hit save, an error occurs.&#8221;Error  Message. Coolaboration User not found&#8221;</td>
</tr>
<tr>
<th colspan="3">
<hr /></th>
</tr>
<tr>
<th align="right" valign="top">Solution/Answer</th>
<td>&nbsp;</td>
<td>The work around for this issue is to log in to the web client with the  userid that needs to be renamed. Once logged in, the &#8220;Rename UserID&#8221; utility  will work.</td>
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