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Administration

IPSWITCH IMAIL – not able to change user ID

April 25, 2008
Subject   not able to change user ID in imail

Description/Question   Go to users properties, and click change user ID. Another webpage comes up, and you enter the new ID. Once you hit save, an error occurs.”Error Message. Coolaboration User not found”

Solution/Answer   The work around for this issue is to log in to the web client with the userid that needs to be renamed. Once logged in, the “Rename UserID” utility will work.
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