| Subject | not able to change user ID in imail | |
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| Description/Question | Go to users properties, and click change user ID. Another webpage comes up, and you enter the new ID. Once you hit save, an error occurs.”Error Message. Coolaboration User not found” | |
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| Solution/Answer | The work around for this issue is to log in to the web client with the userid that needs to be renamed. Once logged in, the “Rename UserID” utility will work. | |
IPSWITCH IMAIL – not able to change user ID
April 25, 2008
Filed under: imail by Koopa
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