There is nothing that pisses me off in the BES World like error messages that does not mean much to me! This is one of them…
Event Type: Warning
Event Source: BlackBerry Policy Service
Event Category: None
Event ID: 20000
Date: 7/03/2008
Time: 4:24:11 PM
User: N/A
Computer: BES
Description:
{email@email.com, PIN=XXXXXXX, UserId=12}RequestHandler::HandleSERVICE_BOOKDataCommand - IncompleteACK data for SERVICE_BOOK request
This error occured after I added a new person and the contacts did not port over. For giggles, I did the following:
On the blackberry go to options, advanced options, host routing table, then click the button on the blackberry and choose register with network. Sometimes if the blackberry does not register right the first time it corrupts the service book.
I then resent the service books from the BES server and waited. After about 20 minutes, the guy’s contacts started to sync!
