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October 2007
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Treo Stupidity

October 1, 2007

Here is a conversation between myself and a user that has a treo….

 ME: “Helpdesk, How may I help you?”

User: “I have a problem with my treo.  I enter in a calendar appointment for 11 AM and it appears in outlook at 10 AM”

ME: “It sounds like a timezone issue on your treo.  You need to change the timezone in goodlink…”

USER: “I do not have goodlink”

ME: Do you get company email on your phone?  If so, you have goodlink.

USER: I do not have goodlink.

ME: OK…well you need to change your timezone on your device.

USER: How do I do that?

ME: I do not know since you do not have goodlink :)

USER: Well walk me through it.

ME: I need to see your device…you are saying that things are working without company supported software.  If you had goodlink, go here.

USER: I do not have goodlink.

ME: bring in your device so I can check the settings.

USER: I do not have goodlink.

ME: I cannot help you unless I see your device.

USER: I do not have goodlink.

ME: Please bring in the device and I will check the settings.

USER: OK I will bring it in tomorrow.

 Sigh…I am ashamed of what humanity has produced.  BTW, I will bet 10 dollars that she has goodlink since the calendar is syncing back to outlook without going over the wire.  Regardless, it is a timezone issue :)

Project Failure! Update!

Here is a breakdown of the most hits on the postings… 

Why do people think I am GOD?      5 hits

Offline Sync Issues     2 hits

Most Stupid Computer Problem….EVER     2 hits

Stupid Computer has the most recent traffic but Offlink Sync issues seems to have helped someone resolve their computer issues…I hope.  The god post I believe was one guy hitting the refresh button a lot!  Hard numbers, are hard numbers!

Lets let the good times roll!

Commute issues on 684 today (again)

As usual, the drive in this morning was horrible.  There was a couple of interesting things though.  First, 84 was backed up much more than usual…I wonder if there was an accident past the exit I got off of. 

Secondly, there was an awesome fog on 684.  I took some pictures with my cellphone and I would hope that one comes out.  The fog was looming over the cars but did not affect the driving.  It was about one foot above where the cars were.  It was quite cool to look at though it caused some more delay than usual.  I am sure me whipping out my cell phone and attempting to take pictures did not help.  Oh well…that causes traffic behind me (suckers) and not in front of me.

I then get off of 684 and this moron tries to turn down the street while I am driving straight.  He almost hits me (or I almost hit him depending on your viewpoint) and then RIGHT after this, a van tries to back up into me.  I had to beep my horn at two different incidents within 30 seconds of each other.  It is quite amazing!

Never doubt the idiocy people have while driving!

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